I.D. Jewelry opened its doors in 1986 with one mission…provide our customers with the best product at the best price. For the past 28 years we continue to do so. I.D. Jewelry puts it name before any dollar value. It is more important for us to have a satisfied client than a one time customer. It is for this reason we try our utmost to make every transaction a safe, secure, and a pleasant one. To safeguard our customers from the moment they enter our website to the time of check out, I.D. Jewelry uses a variety of security providers. Norton Secured powered by VeriSign allowing data transmitted to remain confidential. Go Daddy SSL certificate which authenticates the identity of our website and encrypts information. To further protect our customers I.D. Jewelry employs McAfee secure to run a daily security scan to protect our consumers from identity theft, viruses, and ultimately any other online threats. Our goal is to protect our customers in the utmost way and provide a piece of mind while shopping online.
YES!!! You can always call in and have one of our professional GIA Graduate Gemologist to answer all your questions. Call now: 888-921-9372
If you need to have an item adjusted we gladly provide you with whatever service you need • Sizing • Engraving • Adjusting length to either necklace or bracelet • Laser Inscriptions. All these services are available for your order, but will be classified as “special order”. Please read our disclaimer regarding “special orders” in our Terms & Conditions.
Take a moment and read the numerous customer reviews made available to you on our website as well as other third party review sites. Thousands of customers can’t be wrong. Our goal is to achieve the highest level of customer satisfaction. With our on-staff gemologists and quality control department, you can rest assured that you are getting only the highest quality product. Aside from that we provide you with a 30 day Return Policy. This gives the time to make absolutely sure that the purchase you have made is the right one for you.
Your purchase will arrive with an original GIA certificate for loose diamonds. You can either have your purchase appraised by a local jeweler or inspected for your piece of mind. If you are not satisfied with the appraisal of your purchase, you can return the item within 30 days of delivery date with the original certificate. Purchases including a loose diamond for $50,000 or above may be returned within 10 days of delivery date. Special orders, such as custom mountings or jewelry pieces that were requested but not shown on the website, are non-refundable.
A change or cancellation of order, under normal circumstances, is, by no means, a problem. You just need to contact us and we will do the best that can be accommodated.
Refunds can be expected within 5-7 days from the day we receive and inspect the item that has been returned.